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Front End Engineer - React and Node
Location: Seattle, WADepartment: Engineering
Type: Full TimeMin. Experience: Experienced

Shiftboard is looking for a front-end developer who cares about user experience and code as a craft. This role will focus on projects implementing new features and maintaining our Shiftboard applications in the React and Node frameworks.

You will be part of a collaborative and growing team, working to enhance and resurface our product to drive our continued growth. Our responsive designs ensure our apps work well across mobile, tablet and desktops and are built upon our backend API. Working with our back-end developers, you will ensure API methods are tuned to deliver a quality product to our customers. Your work will directly contribute to our success!  

Requirements

  • 5+ years of professional development experience
  • Proficient in HTML, CSS, and modern JavaScript frameworks (React, Angular 2 and Node preferred)
  • Strong experience working with a variety of APIs 
  • Passion for evaluating new tech & determining potential benefits and applications
  • Desire to be part of a collaborative team and work with smart engineers who will challenge you
  • You are a self-motivated, collaborative and an avid technologist
  • Desire to be part of a team and work with other smart engineers

Preference given to local candidates that do not require sponsorship.

Engineering Culture

  • We could never give back as much as we've received from the open source community, but we try.
  • We practice iterative development.
  • We hire smart people and empower them to make a difference.
  • We occasionally make mistakes but we learn from them rather than being paralyzed by them.
  • We believe in hammers for nails and screwdrivers for screws. Find the right tool and use it. Bonus points if it's new to us.
  • We learn. Then we cement that knowledge by teaching what we've learned to others.

What We Offer

  • Competitive Salary
  • Ownership Opportunity: Employee Stock Option Program
  • Healthcare: Medical/Dental/Vision Benefits
  • 401(k)
  • Commuter Perks: Puget Sound Transit Pass (Orca)
  • Fast-paced, rapid career growth opportunity

About Shiftboard

Shiftboard is a leading SaaS provider of on-demand dynamic workforce management software that includes integrated scheduling, reporting and communications tools. Shiftboard is the solution of choice for organizations large and small that have flexible workforces, work-time requirements, and real-time communication needs. Shiftboard is used by workforce operations ranging from 25 to 25,000 people including those serving healthcare, technology, business, facilities services, logistics and manufacturing, security staffing, contact center, non-profit/volunteer, municipal and education, and large events management.

Shiftboard is defined by an insistence on providing an exceptional user experience and customer service results. All of our team members are charged with bringing creativity, logic, and intellectual rigor to their responsibilities in a never-ending quest to serve our customers. We have high expectations of each other and work as a team to deliver a quality product. That mindset, along with our execution, has allowed Shiftboard to create a revolutionary product and grow into the successful, growing business it is today.

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Marketing Communications Manager
Location: Seattle, WADepartment: Marketing and Communications
Type: Full TimeMin. Experience: Experienced

Role Overview

The Marketing Communications Manager is responsible for driving awareness and demand for Shiftboard through branding, PR, events, content, and communications. This role will span the entire customer lifecycle from early prospects to customers and everything in between.  In addition, this position will manage Shiftboard’s brand identity. If you are a skilled marketer with the gift of creating great content and enjoy both the strategizing and the doing, please apply. 

The Marketing Communications Manager will perform a variety of digital and traditional marketing communication activities spanning content development, creative design, writing, collateral creation, blogging, and social media. This position will report to the Director of Demand Generation. 

Roles and Responsibilities

  • Strategize high-impact communications to grow demand in collaboration with marketing colleagues and functional stakeholders.
  • Create a broad range of compelling content assets for use across the website, social, blog, advertising, and various nurture streams.
  • Amplify Shiftboard thought-leadership through PR, blogging, social, influencer marketing, and other top-of-funnel strategies.
  • Oversee customer communication efforts in collaboration with Customer Success leadership.
  • Plan, manage and measure the performance of assigned marketing campaigns and events (including webinars, tradeshows, roadshows and VIP events) leveraging best practices to maximize reach and impact.
  • Manage Shiftboard brand identity assets including brand standards and visual identity.
  • Develop necessary knowledge of Shiftboard’s products, positioning and market space in order to create interesting and relevant content.
  • Leverage a broad range of marketing technologies including HubSpot, Salesforce, WordPress, Google Analytics, Google AdWords.

Qualifications

  • Gifted marketer with excellent core marketing communications skills
  • B.A./B.S. degree in marketing, communications or related field required, Master’s degree preferred
  • 5+ years of professional experience in a marketing role
  • Demonstrated ability to create a diverse range of digital content
  • Results oriented with a metric mindset and can-do attitude
  • Extremely comfortable in a fast growth start-up environment
  • Experience in B2B SaaS marketing a big plus

 

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Marketing Operations Specialist
Location: Seattle, WADepartment: Marketing
Type: Full TimeMin. Experience: Mid Level

Role Overview

Are you an eager learner with a passion for marketing and a strong analytical acumen looking to play a key role in a fast-paced and dynamic team? Then we would love you to consider joining the Shiftboard team as a Marketing Operations Specialist.

The Marketing Operations Specialist will be responsible for increasing marketing efficiency across our marketing automation and operational processes as well as across a variety of campaigns including events (tradeshows, roadshows, webinars), email marketing, and other digital marketing efforts.  We’re looking for a Marketing Operations Specialist with experience using HubSpot and Salesforce with a logic-based approach to problem-solving.

The Marketing Operations Specialist will also be responsible for increasing the overall effectiveness of marketing campaigns through testing, analysis, and ongoing optimization to help Shiftboard’s marketing department run smoothly. This position will report to the Director of Demand Generation. 

Roles and Responsibilities

  • Responsible for data accuracy and integrity of HubSpot/Salesforce database that enables precision lead routing, lead source attribution, segmentation, and insights.
  • Optimize and continue to build internal automation and infrastructure within HubSpot/Salesforce that yields better operational efficiency and impact.
  • Drive the planning, design, execution, and reporting of email marketing efforts that include drip and nurture campaigns for both prospects as well as customers.  
  • Support the planning and execution of events (including webinars, tradeshows, roadshows, and VIP events)  to ensure a positive experience and operational excellence.
  • Be a HubSpot/Salesforce power user, supporting team members as needed for troubleshooting, issue resolution, and training.
  • Serve as an in-house reporting and analytical expert, supporting key analysis to understand various performance and trends.
  • Create campaign assets within Salesforce and Hubspot, including emails, forms, landing pages, etc.
  • Leverage a broad range of marketing technologies including HubSpot, Salesforce, ReachForce, ZoomInfo, Data.com, KissMetrics, WordPress, Google Analytics, Google AdWords.
  • Develop necessary knowledge of Shiftboard’s products, positioning, and market space.

Qualifications

  • 1-3 years of professional experience in a marketing role
  • Results oriented with a metric mindset, a can-do attitude, and an eye for detail
  • Extremely comfortable in a fast growth start-up environment
  • Experience in B2B SaaS marketing a big plus
  • Expert-level skills with Excel
  • Salesforce/HubSpot (or other marketing automation platform) experience preferred
  • Must have the ability to learn and adapt to different technologies quickly and effectively
  • Excellent organizational, project, and time management skills
  • B.A./B.S. degree in marketing or related field required, Master’s degree preferred
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Project Manager Rock Star - Scheduler
Location: Seattle, WADepartment: Customer Success
Type: Full TimeMin. Experience: Experienced

Shiftboard is looking for an experienced Project Manager to successfully drive complex customer implementations and key product initiatives. This is a unique opportunity that will not only deliver on valuable company projects but will serve as a subject matter expert on scheduling for the entire organization.

On a typical day you might….

  • Speak with customers like MLB, Netflix, and the Burning Man festival to develop and refine project and product requirements
  • Participate in sprint planning meetings to prioritize and scope work for a sprint
  • Manage feature and task tradeoff decisions across a customer’s initiative
  • Provide Engineering with decision support and the “voice of the customer”
  • Write a blog post or whitepaper articulating the challenges of a scheduler
  • Administer Customer Advisory Board meetings
  • Support the Sales team on a proposal for a new customer rollout in Europe
  • Review and approve the results of an engineering sprint
  • Partner with Customer Success to brainstorm workflow methodologies and best practices
  • Work with Business Development to evaluate a potential partner
  • Write a Statement of Work defining a feature to be delivered for a customer’s technical specifications
  • Find a clever way to celebrate the team’s success at achieving an important milestone
  • Collaborate with a customer to build a more engaged and happy team
  • Negotiate with a customer to find a compromise in what we can deliver
  • Present to executive leadership regarding a pivotal project status
  • Provide a status report on scope, timeline and project to internal and external stakeholders
  • Propose a new approach to communicating status with customers

You have….

  • A bachelor’s degree
  • At least 5 years in project management, technology / SaaS a plus
  • Experience scheduling shift-based workers
  • The aptitude and appetite to develop an end-to-end understanding of the business. You need to be able to understand the needs of, and influence engineers, marketers, sellers, customer success, and customers.
  • Technical chops. You must be able to influence and motivate talented and brilliant engineers.
  • Indirect leadership skills. Effectiveness in this role requires you to communicate a vision and drive multiple teams toward execution without direct authority.
  • Outstanding written and verbal communication. You are clear, concise, and at times, inspiring.
  • Strong presentation and experience in support of technology sales a plus.
  • Excellent communication, interpersonal, problem solving and relationship skills.
  • Ability to work on multiple tasks and able to prioritize workloads and deliver on deadlines.
  • Ability to develop and deliver creative business solutions for complex problems.
  • Ability to influence individuals from senior to junior levels of the organization to implement change.
  • Excellent project management skills.
  • Exceptional attention to detail and solid business writing skills required.
  • Must be a self-starter with strong organization skills
  • Must be able to work well under the pressure of heavy, time sensitive workload
  • Passion for customers and solving their problems
  • Experience working in finance operations management would be a bonus.

 

 

 

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Senior Back-End Software Engineer
Location: Seattle, WADepartment: Engineering
Type: Full TimeMin. Experience: Experienced

Shiftboard is looking for several senior developers to join our team. We love creating and extending back-end systems that support our Software as a Service platform for shift-based workforce scheduling and management, as well as extending our API and building integrations to other systems that extend our capabilities, ranging from IVR platforms to payroll systems to custom volunteer management systems.

You will be part of a growing team working on enhancing our product by adding new features that will drive our continued growth. You will be providing APIs that will be used by our front-end and mobile developers as well as directly by our customers and integration partners. You will be recommending and implementing the technology to achieve our product goals.

We are a multi-language shop that strives to use the right tools for the job at hand. We are currently using Perl, Python, and Ruby. As we continue our transition to a service-oriented architecture we are considering the deployment of Go, node.js, Rust, and others to ensure we are using the right tools and best practices available. We are not looking for a jack-of-all-trades to work in every language under the sun, but we're also not looking to consolidate on a single stack and become a ______ shop.

If you're looking to create scalable, reliable platforms while leveraging your skills and learning new technologies, this is the position for you.

Requirements

  • 5+ years of professional development experience
  • Mastery of two or more server-side languages
  • Passion for evaluating new tech & determining potential benefits and applications
  • Proficient in SQL as well as NoSQL alternatives
  • Desire to be part of a team and work with other smart engineers
  • Independent, self-motivated, and an avid technologist

Engineering Culture

  • We could never give back as much as we've received from the open source community, but we try.
  • We practice iterative development.
  • We hire smart people and empower them to make a difference.
  • We occasionally make mistakes but we learn from them rather than being paralyzed by them.
  • We believe in hammers for nails and screwdrivers for screws. Find the right tool and use it.
  • We learn. Then we cement that knowledge by teaching what we've learned to others.

What We Offer

  • Competitive Salary
  • Ownership Opportunity: Employee Stock Option Program
  • Healthcare: Medical/Dental/Vision Benefits
  • 401(k)
  • Commuter Perks: Puget Sound Transit Pass (Orca)
  • Fast-paced, rapid career growth opportunity

About Shiftboard

Shiftboard is a leading SaaS provider of on-demand dynamic workforce management software that includes integrated scheduling, reporting and communications tools. Shiftboard is the solution of choice for organizations large and small that have flexible workforces, work-time requirements, and real-time communication needs. Shiftboard is used by workforce operations ranging from 5 to 50,000 people including those serving healthcare, technology, business, facilities services, logistics and manufacturing, security staffing, contact center, non-profit/volunteer, municipal and education, and large events management.

Shiftboard is defined by an insistence on providing an exceptional user experience and customer service results. All of our team members are charged with bringing creativity, logic, and intellectual rigor to their responsibilities in a never-ending quest to serve our customers. We have high expectations of each other and work as a team to deliver a quality product. That mindset, along with our execution, has allowed Shiftboard to create a revolutionary product and grow into the successful, growing business it is today.

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Senior Software Engineer (API & UI)
Location: Seattle, WADepartment: Engineering
Type: Full TimeMin. Experience: Experienced

Shiftboard is looking for a senior developer to join our team in creating and extending our Software as a Service platform for shift-based workforce scheduling and management. You will be part of a growing team, providing back-end APIs used by our mobile developers, customers and integration partners. For career growth minded developers, this position affords the opportunity to grow your front-end skills in React and Node.js by contributing to our UI teams relying on our API. 

We are a multi-language shop with our back-end built with Perl, MariaDB and a little Python. Our front-end is React, HTML, CSS, Webpack, Grid and Typescript. We are not looking for a jack-of-all-trades to work in every language under the sun, but we're also not looking to consolidate on a single stack.

Do you want to create scalable, reliable software that matters in the daily lives of the people who depend on it? Are you experienced and want to continue growing your skill set? Do you have a sense of personal pride in the code you write? If so, this is the position you are looking for!

Requirements

  • 5+ years of professional development experience
  • Mastery of two or more server-side languages
  • Front-end experience including React, Angular or in-browser application state management 
  • Proficient in SQL
  • Desire to be part of a team and work with other smart engineers
  • Independent, self-motivated, and an avid technologist

Preference given to local candidates that do not require sponsorship.

Engineering Culture

  1. We could never give back as much as we've received from the open source community, but we try.
  2. We practice iterative development.
  3. We hire smart people and empower them to make a difference.
  4. We occasionally make mistakes but we learn from them rather than being paralyzed by them.
  5. We believe in hammers for nails and screwdrivers for screws. Find the right tool and use it.
  6. We learn. Then we cement that knowledge by teaching what we've learned to others.
  7. What We Offer

Competitive Salary

  • Ownership Opportunity: Employee Stock Option Program
  • Healthcare: Medical/Dental/Vision Benefits
  • 401(k)
  • Commuter Perks: Puget Sound Transit Pass (Orca)
  • Fast-paced, rapid career growth opportunity

About Shiftboard

Shiftboard is a leading SaaS provider of on-demand dynamic workforce management software that includes integrated scheduling, reporting and communications tools. Shiftboard is the solution of choice for organizations large and small that have flexible workforces, work-time requirements, and real-time communication needs. Shiftboard is used by workforce operations ranging from 5 to 50,000 people including those serving healthcare, technology, business, facilities services, logistics and manufacturing, security staffing, contact center, non-profit/volunteer, municipal and education, and large events management.

Shiftboard is defined by an insistence on providing an exceptional user experience and customer service results. All of our team members are charged with bringing creativity, logic, and intellectual rigor to their responsibilities in a never-ending quest to serve our customers. We have high expectations of each other and work as a team to deliver a quality product. That mindset, along with our execution, has allowed Shiftboard to create a revolutionary product and grow into the successful, growing business it is today.

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//resumatorForwardButton.value = "Forward Position"; if( resumatorApplyForm.style.display != "block" ){ resumatorApplyButton.value = "Cancel"; resumatorApplyForm.style.display = "block"; resumatorSource = "Our Career Page Widget"; resumatorApplyFrame.src = "https://shiftboard.applytojob.com/apply/embed/form/NfEqwz/"+resumatorSource; }else{ resumatorApplyButton.value = "Apply Now"; resumatorApplyForm.style.display = "none"; } window.jQuery(resumatorApplyButton).trigger("change"); //window.jQuery(resumatorForwardButton).trigger("change"); } function resumatorForwardToggleNfEqwz(){ //var resumatorForwardForm = document.getElementById("resumator-forwardform-NfEqwz"); //var resumatorForwardFrame = document.getElementById("resumator-forwardframe-NfEqwz"); //var resumatorForwardButton = document.getElementById("resumator-forwardbutton-NfEqwz"); var resumatorApplyForm = document.getElementById("resumator-applyform-NfEqwz"); var resumatorApplyFrame = document.getElementById("resumator-applyframe-NfEqwz"); var resumatorApplyButton = document.getElementById("resumator-applybutton-NfEqwz"); resumatorApplyForm.style.display = "none"; resumatorApplyButton.value = "Apply Now"; //if( resumatorForwardForm.style.display != "block" ){ // resumatorForwardButton.value = "Cancel"; // resumatorForwardForm.style.display = "block"; // resumatorForwardFrame.src = "https://shiftboard.applytojob.com/apply/embed/forward/NfEqwz"; //}else{ // resumatorForwardButton.value = "Forward Position"; // resumatorForwardForm.style.display = "none"; //} window.jQuery(resumatorApplyButton).trigger("change"); //window.jQuery(resumatorForwardButton).trigger("change"); } function resumatorFormatSource(resumatorResultSource){ return encodeURIComponent(resumatorResultSource); } function resumatorApplyToggle9AaRMjY1bB(){ var resumatorApplyForm = document.getElementById("resumator-applyform-9AaRMjY1bB"); var resumatorApplyFrame = document.getElementById("resumator-applyframe-9AaRMjY1bB"); var resumatorApplyButton = document.getElementById("resumator-applybutton-9AaRMjY1bB"); //var resumatorForwardForm = document.getElementById("resumator-forwardform-9AaRMjY1bB"); //var resumatorForwardFrame = document.getElementById("resumator-forwardframe-9AaRMjY1bB"); //var resumatorForwardButton = document.getElementById("resumator-forwardbutton-9AaRMjY1bB"); //resumatorForwardForm.style.display = "none"; //resumatorForwardButton.value = "Forward Position"; if( resumatorApplyForm.style.display != "block" ){ resumatorApplyButton.value = "Cancel"; resumatorApplyForm.style.display = "block"; resumatorSource = "Our Career Page Widget"; resumatorApplyFrame.src = "https://shiftboard.applytojob.com/apply/embed/form/9AaRMjY1bB/"+resumatorSource; }else{ resumatorApplyButton.value = "Apply Now"; resumatorApplyForm.style.display = "none"; } window.jQuery(resumatorApplyButton).trigger("change"); //window.jQuery(resumatorForwardButton).trigger("change"); } function resumatorForwardToggle9AaRMjY1bB(){ //var resumatorForwardForm = document.getElementById("resumator-forwardform-9AaRMjY1bB"); //var resumatorForwardFrame = document.getElementById("resumator-forwardframe-9AaRMjY1bB"); //var resumatorForwardButton = document.getElementById("resumator-forwardbutton-9AaRMjY1bB"); var resumatorApplyForm = document.getElementById("resumator-applyform-9AaRMjY1bB"); var resumatorApplyFrame = document.getElementById("resumator-applyframe-9AaRMjY1bB"); var resumatorApplyButton = document.getElementById("resumator-applybutton-9AaRMjY1bB"); resumatorApplyForm.style.display = "none"; resumatorApplyButton.value = "Apply Now"; //if( resumatorForwardForm.style.display != "block" ){ // resumatorForwardButton.value = "Cancel"; // resumatorForwardForm.style.display = "block"; // resumatorForwardFrame.src = "https://shiftboard.applytojob.com/apply/embed/forward/9AaRMjY1bB"; //}else{ // resumatorForwardButton.value = "Forward Position"; // resumatorForwardForm.style.display = "none"; //} window.jQuery(resumatorApplyButton).trigger("change"); //window.jQuery(resumatorForwardButton).trigger("change"); } if(typeof window.jQuery === "undefined"){document.write('');}