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Account Manager
Location: Bothell, WA
Type: Full TimeMin. Experience: Experienced

MediaPro is looking for an Account Manager to join our organization.  This position is open due to growth, and will focus on renewing contracts for our B2B SaaS products with firms that typically have over 1000 employees.

MediaPro is an award-winning technology company specializing in the development of SaaS security, privacy, and compliance courseware.  We provide instructional design services, and integrated learning technologies. Gartner’s latest Magic Quadrant report identifies us as a Leader in our market. Our courses have won over 100 product and service awards for excellence and outstanding achievement within our industry.  We have a stellar client base, and industry-leading SaaS solutions

Responsibilities:

  • Develop a deep, innate knowledge of our products, production systems, and customer base
  • Develop a solid understanding of how our sales process, production, SaaS delivery, and custom work are aligned
  • Develop strong relationships with our Customer Success Managers, who onboard our new clients and are typically the first contact for T1-T2 customer inquiries
  • Engage existing clients early in the renewals process, with the goal of 100% customer retention
  • Renew existing SaaS contracts
  • Listen to our customers--and develop strong, ongoing relationships with them
  • Solve our customer's problems--be the go-to resource for their related issues
  • As applicable, up-sell additional SaaS products when it's in our customer's best interest

Qualifications:

  • Experience with Renewals, or Account Management for larger mid-market, and/or Fortune 500 firms
  • A background in successful Renewals quota attainment is desired
  • Experience with renewing Software-as-a-Service (SaaS) contracts is a major plus, but optional
  • Collaborative skills to work with the development team, sales team, and operations team
  • Excellent interpersonal and communication skills
  • Experience using Salesforce, or a similar product
  • Bachelor’s degree or equivalent preferred, but optional

We offer:

  • Competitive Compensation
  • Rapid Growth opportunities based on performance
  • 401K with generous Profit Share Contribution
  • PPO Medical, Dental and Vision insurance plans
  • Paid Vacation, Sick Leave and Holidays
  • Great work life balance
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Contracts Specialist / Contracts Coordinator
Location: Bothell, WA
Type: Full TimeMin. Experience: Entry Level

MediaPro is looking for a Contracts Specialist / Contracts Coordinator to support our sales group.

MediaPro is an award-winning technology company specializing in the development of SaaS security, privacy, and compliance courseware.  We provide instructional design services, and integrated learning technologies.  We have been in Gartner’s Magic Quadrant for three years running, and are a leader in our space.  Our courses have won over 100 product and service awards for excellence and outstanding achievement within our industry.

We are a company with a growing, in-demand SaaS product, a stellar client base, and an industry leading technology solution.

A significant share of Fortune 500 firms, and many mid-market firms have implemented our technology--and we need a smart, energetic, capable Contracts Specialist to support our further expansion.  For this role, we are looking for someone who has a passion for supporting bid and proposal efforts, particularly in the area of contracts, and RFP responses to mid-market, and enterprise-level firms.  

Key Responsibilities:

  • After a brief learning period, take ownership of MediaPro's contracting process 
  • Own the process for internal/external contract review, corrections, and formatting compliance within the guidelines of our standard contracting practices and procedures
  • Provide ongoing contract analysis support to our sales group
  • Provide general office support as directed, or as needed

Requirements:

  • Ability to read and analyze contracts specific to the licensing of intellectual property for correct terminology, terms, nomenclature, dates, performance periods, and unique requirements that may be specific to individual cases. 
  • Strong, demonstrated organizational skills
  • Solid experience with Microsoft Office products
  • Two-plus years' experience performing work in functional areas substantially similar to the responsibilities noted above. 
  • Paralegal experience desired, but not mandatory
  • Two, or four-year degree desired, but not mandatory
  • Solid understanding of business terminology
  • Ability to understand, and communicate ideas to business stakeholders
  • Excellent written communication skills
  • Excellent oral communication skills
  • Critical and creative thinking
  • Passion for fast-paced problem solving
  • Ability to work core business hours at our office in Bothell, WA

We offer:

  • ​Competitive compensation plan
  • Rapid growth opportunities based on performance
  • 401K with generous profit sharing
  • PPO medical, dental and vision insurance plans
  • Paid vacation, sick leave and holidays
  • Great work life balance
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Enterprise Account Executive - Mid-Atlantic
Location: Bothell, WA
Type: Full TimeMin. Experience: Experienced

MediaPro is looking for an experienced Enterprise Account Executive to sell our world-class software (SaaS) products.  This position can be based either the Mid-Atlantic region, or metro Seattle.  The position will cover the Mid-Atlantic region, currently comprising OH, PA, KY, WV, VA, TN, MD, DE, and DC.

MediaPro is an award-winning technology company specializing in the development of SaaS security, privacy, and compliance courseware.  We provide instructional design services, and integrated learning technologies. Gartner’s latest Magic Quadrant report identifies us as a Leader in our market. Our courses have won over 100 product and service awards for excellence and outstanding achievement within our industry.

We are a company with a growing, in-demand SaaS product, stellar client base, and an industry leading technology solution.

Responsibilities:

  • Generate new account sales focused on MediaPro’s products and services
  • Present MediaPro’s latest security technology and courseware
  • Ability to up-sell / cross-sell additional product into MediaPro’s install base
  • Follow up on customer leads generated by Marketing
  • Develop new opportunities within targeted accounts
  • Work with Marketing to build campaigns, programs and initiatives that target our security-related products
  • Educate customers on MediaPro’s new security product offerings, capabilities and best practices
  • Accurately forecast business targets and opportunities in territory

Qualifications:

3+ years of sales experience successfully selling technical products/solutions, ideally at the Enterprise level.  Ideal candidates will also have experience selling Software as a Service (SaaS) products.

  • Ability to effectively manage multiple tasks and priorities
  • Ability to work in a fast moving and fast paced environment
  • Must have strong written and verbal communication skills and be able to clearly and effectively articulate MediaPro’s value via the phone and web meetings
  • Must have previous experience selling technical products/solutions
  • Experience calling on C-level executives
  • Must be a self-starter with the ability to work independently or in a team environment
  • BA/BS or equivalent preferred

We offer:

  • Competitive compensation plan with uncapped commissions
  • A competitive base salary
  • Rapid Growth opportunities based on performance
  • 401K with generous Profit Share Contribution
  • PPO Medical, Dental and Vision insurance plans
  • Paid Vacation, Sick Leave and Holidays
  • Great work life balance
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Instructional Designer 3-6 month contract in metro Seattle (Bothell, WA)
Location: Bothell, WA
Type: ContractedMin. Experience: Mid Level

Instructional Designer – 3-6 month contract

We have a great 3-6 month project for candidates with an Instructional Design and/or Training background. This team will be creating and updating instructor-led courses/ILT focusing on manufacturing processes. You'll be working with SMEs and department managers to create and test the content. You will join an engaged team of IDs and training professionals to roll out this new curriculum.

MediaPro is an award-winning leader for our custom courses as well as our security & privacy compliance library. We've been in Gartner's Magic Quadrant for security awareness training for the last three years running.  We are a passionate group dedicated to creating training that engages and shapes behavior. We love what we do, and look for others who share our enthusiasm.

Qualified candidates should have:

  • Instructional Design and/or Training Delivery experience--with instructor-led training (ILT)
  • Solid experience in the development of training for use in industrial, or manufacturing environments
  • A good, basic understanding of industrial processes, and/or manufacturing processes
  • Excellent knowledge of industrial/manufacturing terminology
  • Solid experience with Word and PowerPoint
  • Experience working in a team environment with the ability to follow a structured process and be very organized
  • Excellent writing and communication skills
  • The ability to work with SMEs and department heads to create training for multiple audiences
  • Bachelor's degree in Instructional Design a plus

 

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Ruby On Rails Developer (Telecommute Option)
Location: Bothell, WA
Type: ContractedMin. Experience: Mid Level

Ruby on Rails (ROR) Developer 

*Telecommute Option - Pacific Time - Core business hours of 9am-4pm*

MediaPro is seeking an experienced Ruby on Rails Developer to create high-impact, complicated module segments for our highly successful SaaS products.  You’ll be working collaboratively with a team of SaaS product development professionals--SMEs and Technical Product Managers to create new, specifically targeted content for our industry-leading SaaS products.  The parameters of this role are clear, and we’ll work with you to ensure that you get off to a great, productive start.

We are using Rails Version 4.2.

We are open to both a contract role, or FTE status.  This is not an entry-level role.

MediaPro is an award-winning leader in both custom courseware design/deployment, and training delivered through SaaS.  Gartner has named us a leader in their Magic Quadrant for security awareness training for three years running. We are a passionate group dedicated to creating training that engages and shapes behavior.  We love what we do, and look for others who share our enthusiasm.
 

Responsibilities:

  • Work closely with the MediaPro Product Development team to build complicated SaaS modules in Rails
  • Interact in a collaborative manner with the Product Design team, and the Engineering Team to maintain a fast-paced, responsive creative design process
  • Drive the execution of design, and deliver to deadlines

Qualifications:

  • Demonstrated experience in crafting complicated, but highly usable products with Rails
  • Significant, meaningful Rails experience—this is not an “entry level” role
  • You're capable of working with minimal oversight, after being briefed on task parameters
  • You grasp “big picture” concepts quickly, and can turn the ideas of others into high-quality Rails code without having your hand held through the process
  • Strong design sensibilities as they relate to coding
  • Big-picture, strategic thinking as well as acute attention to detail
  • Ability to build and maintain strong, positive working relationships
  • Excellent interpersonal, written, verbal, and digital communication skills
  • Ability to share some code, and/or products that you’ve specifically developed in Rails--and the ability to explain your complete role in creating the code and final product

 

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Technical Writer - Manufacturing
Location: Bothell, WA
Type: Temporary to Full TimeMin. Experience: Experienced

MediaPro is looking for a Technical Writer with experience creating technical documentation in a Manufacturing environment.  Are you an experienced Technical Writer looking for your next great role? Do you have 5+ years' experience writing clear effective technical content that speaks effectively to Manufacturing, or Industrial Process Design, or Industrial Operations?  Join our team! 

The ideal candidate has a passion for detail and a knack for distilling complex information and scenarios into simple, easy to follow instructions and examples. The ideal candidate has a technical background and can effectively communicate with product management and the software design team. You will need excellent communication skills and the ability to deliver high-quality technical publications for both internal and external use.

We are an award-winning producer of learning solutions, specializing in online learning and instructional design. We offer an industry-leading and ever-expanding catalog of innovative information security and privacy awareness products that continue to garner industry and customer accolades. For more than 20 years, our top-tier customers keep coming back for more. 

This position is located in Bothell, Washington, and requires being onsite for projects and meetings, with possible remote work options. We are only considering local area candidates.

Key Responsibilities:

  • Develop Manufacturing technical documentation
  • Drive the technical documentation process
  • Recommend the documentation design standards to be used
  • Work as part of a technical team to produce conceptual, usage, and technical reference materials

Foundational Requirements:

  • Degree in English, Technical Writing, or a related field is highly desirable
  • A minimum of 5 years in the technical writing role
  • Experience writing for end-users and a technical audience
  • Proven experience delivering quality documents on time and within budget 
  • The ability to drive and recommend writing standards
  • The desire to work in a fast-paced, ever-changing environment
  • The capability to have fun working with a great team!
  • Must have portfolio of technical writing samples
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